Schedule Builder
- Conference Tracks
- Hot Topics that are covered in multiple tracks
- Technical Level (view definition of each level)
You can plan your time at Enterprise Connect 2019 by building your schedule (starting in late November), and access it during the show via export to your personal calendar or within the official Enterprise Connect Mobile App (available February 2019).
Big Brands & Convergence: Understanding the UCaaS Market Landscape
Presenter: Elka Popova (Frost & Sullivan)
Pass Type: Entire Event
Track: Cloud Communications
Technical Level: Medium
Breaking Down Enterprise Barriers to Improve Customer Experience
Presenter: Chris Marron (MZA)
Pass Type: Entire Event
Track: Contact Center & Customer Experience
Technical Level: Low
Communications & Collaboration Platforms 2022: Is the Transition Underway?
Presenter: Tim Banting (GlobalData)
Track: Communications & Collaboration 2022
Technical Level: Low
Huddle Rooms: Behind the Scenes
Presenter: Ira Weinstein (Recon Research)
Pass Type: Entire Event
Track: Video Collaboration & AV
Technical Level: Medium
Mobile Strategies To Finally Eliminate the Desk Phone
Presenter: Michael Finneran (dBrn Associates)
Pass Type: Entire Event
Track: Unified Communications
Technical Level: Low
Best Practices In Securing Unified Communications
Presenter: Sorell Slaymaker (Unified IT Systems)
Pass Type: Entire Event
Track: Management & Security
Technical Level: High
Hot Topics: Security / Compliance
How Team Collaboration Is Fueling Convergence
Presenter: Diane Myers (IHS Markit)
Pass Type: Entire Event
Track: Team Collaboration Tools & Workspaces
Technical Level: Low
Staying Clear of Cloud Migration Land Mines
Presenter: Melissa Swartz (Swartz Consulting, LLC)
Pass Type: Entire Event
Track: Cloud Communications
Technical Level: High
Why You Need to Champion Communications Transformation in Your Organization
Moderator: Phil Edholm (PKE Consulting)
Pass Type: Entire Event
Track: Strategic Leadership
Technical Level: Medium
Hot Topics: Organization & Management
CPaaS: The Gateway to Digital Transformation
Presenter: Diane Myers (IHS Markit)
Pass Type: Entire Event
Track: Embedded Communications & APIs
Technical Level: Medium
Hot Topics: Digital Transformation
Harvesting PBX Budgets to Fund the Future: Make the Money Follow Your Priorities
Presenter: Marty Parker (UniComm Consulting)
Pass Type: Entire Event
Track: Strategic Leadership
Technical Level: Medium
Hot Topics: Decision Support
Market Report: How Customer Engagement is Driving the Enterprise
Presenter: Sheila McGee-Smith (McGee-Smith Analytics)
Pass Type: Entire Event
Track: Contact Center & Customer Experience
Technical Level: Low
Presenter: Irwin Lazar (Nemertes Research)
Pass Type: Entire Event
Track: Unified Communications
Technical Level: Medium
Hot Topics: Security / Compliance
Moderator: Sheila McGee-Smith (McGee-Smith Analytics)
Pass Type: Entire Event
Track: Contact Center & Customer Experience
Technical Level: Low
Speech Technologies for the Enterprise: Market Update
Presenter: Jon Arnold (J Arnold & Associates)
Pass Type: Entire Event, Tue-Thu Conference
Track: AI & Speech Technologies
Technical Level: Low
Hot Topics: Artificial Intelligence & Analytics
UCaaS Bells & Whistles vs. Nuts & Bolts
Presenter: Elka Popova (Frost & Sullivan)
Pass Type: Entire Event, Tue-Thu Conference
Track: Cloud Communications
Technical Level: Medium
What It Really Takes to Put AI to Work in Your Contact Center
Presenter: Brent Kelly (KelCor)
Pass Type: Entire Event, Tue-Thu Conference
Track: Contact Center & Customer Experience
Technical Level: Medium
Hot Topics: Artificial Intelligence & Analytics
Become the Trusted Advisor on Customer Experience for Your Business Leaders
Presenter: Robin Gareiss (Nemertes Research)
Pass Type: Entire Event, Tue-Thu Conference
Track: Strategic Leadership
Technical Level: Medium
Can You Ensure QoS in Your Hybrid Cloud Deployment?
Presenter: Terry Slattery (NetCraftsmen)
Pass Type: Entire Event, Tue-Thu Conference
Track: Management & Security
Technical Level: High
Microsoft vs. Cisco: Pain, Promise, and Transition
Presenters: Phil Edholm (PKE Consulting), Brent Kelly (KelCor)
Pass Type: Entire Event, Tue-Thu Conference
Track: Unified Communications
Technical Level: Medium
Hot Topics: Decision Support
Empowering Citizen Developers in Your Organization
Presenter: Justin Haefner (Medtronic)
Pass Type: Entire Event, Tue-Thu Conference
Track: Embedded Communications & APIs
Technical Level: Medium
Enterprise Case Studies: The Evolving Roles of CRM and Contact Center
Moderator: Sheila McGee-Smith (McGee-Smith Analytics)
Pass Type: Entire Event, Tue-Thu Conference
Track: Contact Center & Customer Experience
Technical Level: Low
Hot Topics: Decision Support
Eye on Diversity & Inclusion: Developing Talent & Teams
Moderator: Michelle Burbick (Enterprise Connect / No Jitter)
Pass Type: Entire Event, Tue-Thu Conference
Track: Strategic Leadership
Technical Level: Low
Hot Topics: Organization & Management
Presenter: Joseph Schmidt (TechCaliber Consulting)
Pass Type: Entire Event, Tue-Thu Conference
Track: Unified Communications
Technical Level: Medium
Embedding Communications in Vertical Applications and Industries
Presenter: Marty Parker (UniComm Consulting)
Pass Type: Entire Event, Tue-Thu Conference
Track: Embedded Communications & APIs
Technical Level: Medium
Hot Topics: Digital Transformation
How AI and Analytics Drastically Advance Customer Insight
Presenter: Robin Gareiss (Nemertes Research)
Pass Type: Entire Event, Tue-Thu Conference
Track: AI & Speech Technologies
Technical Level: Medium
Hot Topics: Artificial Intelligence & Analytics
User Adoption Success Stories and Best Practices
Moderator: Blair Pleasant (COMMfusion LLC)
Pass Type: Entire Event, Tue-Thu Conference
Track: Strategic Leadership
Technical Level: Low
Hot Topics: Organization & Management
Cloud Communications Cost Management
Presenter: Robert Harris (Communications Advantage, Inc.)
Pass Type: Entire Event, Tue-Thu Conference
Track: Cloud Communications
Technical Level: Low
Getting Your Arms Around Mobile Messaging Integration
Presenter: Michael Finneran (dBrn Associates)
Pass Type: Entire Event, Tue-Thu Conference
Track: Embedded Communications & APIs
Technical Level: Medium
How Machine Learning is Changing Network Management Tools
Presenter: Terry Slattery (NetCraftsmen)
Pass Type: Entire Event, Tue-Thu Conference
Track: Management & Security
Technical Level: Medium
Hot Topics: Artificial Intelligence & Analytics
Migrating from Your Current-Generation Collaboration Tools
Presenter: Blair Pleasant (COMMfusion LLC)
Pass Type: Entire Event, Tue-Thu Conference
Track: Team Collaboration Tools & Workspaces
Technical Level: Low
Hot Topics: Organization & Management
Securing Your Team Messaging Data
Presenter: Irwin Lazar (Nemertes Research)
Pass Type: Entire Event, Tue-Thu Conference
Track: Team Collaboration Tools & Workspaces
Technical Level: Medium
Hot Topics: Security / Compliance
Will Automation Break My Network Faster than I Can Fix It?
Presenter: Terry Slattery (NetCraftsmen)
Pass Type: Entire Event, Tue-Thu Conference
Track: Management & Security
Technical Level: Medium
What You’ll Wish You Knew About 5G
Presenter: Michael Finneran (dBrn Associates)
Pass Type: Entire Event, Tue-Thu Conference
Track: Management & Security
Technical Level: Medium