Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

5 IVR Changes You Can Make Today That Will Transform Your Business


Grant Duncan  (VP of Marketing, Voximplant)

Date: Tuesday, September 28

Time: 4:30pm - 5:00pm

Session Type: Virtual Sponsored Session

Vault Recording: TBD


The demand for personalized customer service has grown exponentially in the last decade, and has been further accelerated during the last 2 years. For many industries, the ability to provide best in class customer service is now the difference between success and failure. Learn how you can make fast, impactful and practical changes today and provide a differentiated customer experience.