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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

5 Strategies to Get More Budget & Headcount for your Contact Centre / CX Team

Speaker:

Grant Duncan  (VP of Marketing, Voximplant)

Date: Monday, September 27

Time: 11:00am - 11:30am

Session Type: Virtual Sponsored Session

Vault Recording: TBD

Voximplant

Does it feel like an uphill battle to keep your budget for your contact centre technology and your team? In this session, you’ll learn
practical strategies to change that and actually grow your budget and headcount. At the end, you should be equipped to get the budget to move to a cloud contact centre, add on new functionality to your CX stack, or hire more employees so that you can deliver better customer outcomes