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AdventHealth Case Study: Achieving Better Management for a Large Meeting Room Estate

Chad Hess  (AIT Supervisor | Audio Visual - Cabling, AdventHealth)

Location: Osceola B

Date: Tuesday, March 18

Time: 2:00 pm - 2:30 pm

Pass Type: Premium, Standard

Session Type: Conference Track Session

Track: AV/Video

Vault Recording: TBD

AdventHealth, a national healthcare system, operates 8 hospitals in Central Florida, with two completely new hospital campuses under construction. The Central Florida AV Team supports more than 375 conference rooms across more than 1,200 square miles. Keeping service up and running across this AV estate, with a relatively small team, requires adherence to standards, dedication to documentation, consistency of performance, and last but not least, a continuous effort to bring innovation and efficiency to the management effort. In this session, you'll hear from an AV leader for AdventHealth's Central Florida facilities, who will describe how his team:

  • Plans for ongoing upgrade cycles across all meeting rooms
  • Maintains standardization across a wide range of conference rooms
  • Enforces best practices for documentation
  • Explores automating management systems and rolling out a chatbot to provide faster problem resolution
  • You'll come away from this session with specific, real-world tips and ideas that you can take back to your team

Plus, stick around after this half-hour session concludes, and join the Post-Session Networking! The session room will remain open and the speaker will be on hand, along with other attendees, to continue the conversation about AV management. Don't miss this opportunity to meet and engage with like-minded peers!