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AWS Keynote: AI at the Right Time

Pasquale DeMaio  (Vice President of Customer Experience Services, AWS)

Location: Osceola CD

Date: Tuesday, March 18

Time: 11:05 am - 11:30 am

Pass Type: Premium, Standard, Expo Plus, Training

Session Type: Keynote

Vault Recording: TBD

The promise of AI and generative AI is everywhere. Join AWS Vice President of Customer Experience Services, Pasquale DeMaio, to learn how utilizing AI at the right time in your customer journey can unify insights, enable your agents to lead with empathy, resolve issues more efficiently, and ultimately deliver more meaningful customer experiences.