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Enterprise Connect - 2022

Schedule Viewer tool is designed to help you find the sessions and other functions you’re looking for at Enterprise Connect 2022

In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you’re planning to attend Virtually, please click "Entire Event Virtual" and/or Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

CANCELED: Sponsored Session: Voice Trends in 2022: How to Effectively Contact Customers in an Omni-Channel World

Kush Parikh  (President, Hiya)

Julianne Maila  (Director Product Marketing, Hiya)

Location: Osceola 1

Date: Tuesday, March 22

Time: 4:30 pm - 5:15 pm

Pass type: Entire Event Orlando, Expo Plus Orlando, Tuesday-Thursday Orlando - Get your pass now!

Session Type: Sponsored Session

Vault Recording: TBD


How do consumers and businesses prefer to engage?
Where are businesses like yours focusing investments in communication technology in 2022?
How can you make the most significant impact and improve customer engagement?

Join us for a data-packed informational session as Hiya answers these questions and more! Kush Parikh, President and Julianne Maila, Director of Product Marketing will be reviewing some surprising trends in voice based on Hiya’s newly published research from our 5th annual State of the Call report. Find out what’s ahead in 2022 and get your own free copy of the report.

79% of unidentified calls go unanswered. Don’t let those calls be yours. Discover how you can optimize contact center performance, build increased trust and reach more customers the first time.