Cisco vs. Microsoft: Taking the Battle Beyond UC


Phil Edholm (President & Founder, PKE Consulting)

Brent Kelly (President & Principal Analyst, KelCor)

Location: Sun A

Date: Tuesday, March 13

Time: 1:30pm - 2:45pm

Pass type: Entire Event, Tue-Thu Conference - Get your pass now!

Track: Unified Communications & Collaboration

Hot Topic: Decision Support

Vault Recording: TBD

The positions are shaping up as Teams vs. Spark. But that's just part of the story; there's video, AI, and more also driving the latest moves by the two giants.

The past 12 months have seen major developments coming out of the industry’s two biggest strategic players. Microsoft has announced that Teams, its team collaboration platform, will (eventually) displace Skype for Business as the core of its enterprise communications strategy. And Cisco has continued to broaden its vision for its own team collaboration platform, Spark—acquiring and developing new capabilities in artificial intelligence (AI) and more. At the same time, both companies continue to aggressively pursue the markets for video collaboration in all its forms, from room systems on down. So how can you evaluate the competing roadmaps and capabilities of two companies that wield such influence over your communications and IT systems?

This session will provide a wealth of detailed information on the two companies’ latest product approaches and roadmaps. You will get a deep analysis of Cisco and Microsoft’s positioning and what that positioning will mean for your enterprise. You’ll take away the factors and a methodology that you can use to decide which vendor is best for your organization, or whether you need to include both in your strategic planning.

* How do the two companies’ respective team collaboration offerings—Spark and Teams—stack up against each other? How important is team collaboration when comparing the two vendors? Has team collaboration morphed to become a fundamental part of the UC “core”?
* With Microsoft announcing a new-generation Skype for Business CPE server, how do the two companies compare when it comes to investment protection strategies for your legacy systems?
* What are the differences in how these companies approach PSTN interconnectivity?
* What’s the status of interoperability between the two vendors’ systems? What really works and how?
* How are internal enterprise organizational issues changing and evolving around the Cisco-Microsoft decision?
* Are there key technical or organizational or TCO differentiators that can lead one to a choice?
* In a hybrid deployment involving both solutions, how can you manage outcomes?