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Cloud Video Conferencing: The Key to Happiness?

Andrew W. Davis (Contributing Analyst, Recon Research)

Date: Wednesday, April 1

Time: 2:00pm - 2:45pm

Pass Type: Entire Event, Tue-Thu Conference - Get your pass now!

Track: Video Collaboration & A/V

Vault Recording: TBD

The history of video conferencing has been a saga of four major challenges: quality, reliability, scale, and ease-of-use. Quality and reliability have diminished in importance with the advent of high definition audio and video, and ubiquitous bandwidth. Scale is an economics challenge for enterprises trying to support large numbers of endpoints or conference with large numbers of participants. And ease-of-use has many dimensions depending on what features are needed and whether support is required for ad-hoc or inter-company calls. So where does the cloud come in? Just how well do current generation cloud video conferencing (VCaaS) and unified communications (UCaaS) services address the remaining challenges? And what gotchas, if any, do these “as a service” offerings bring?

This session will provide insight into the strengths and weaknesses of cloud video conferencing vs. traditional solutions, the risks involved in moving to cloud and how to mitigate those risks, what to look for in selecting a cloud provider, and what the differences might be between the video providers.


* Understand how a cloud video implementation can benefit your company.
* Learn the differences between multiple service providers.
* Understand the risks in moving to the cloud.
* Recognize the differences between how traditional room systems and desktop clients are supported.
* Gain insight into the cloud video conferencing future.