Communications & Collaboration 2022: Emerging Technologies Realizing Their Promise?

Zeus Kerravala (Principal Analyst, ZK Research)

Date: Monday, March 18

Time: 2:00pm - 2:45pm

Pass Type: Entire Event - Get your pass now!

Track: Communications & Collaboration 2022

Technical Level: Medium

Hot Topics: Artificial Intelligence & Analytics

Vault Recording: TBD

Audience Level: Medium

Cloud, artificial intelligence (AI), and Internet of Things (IoT) technologies have been used to make the way we collaborate more efficient and cheaper, but that shouldn't be the end goal. Cloud, AI, and IoT have the power to create an entirely new paradigm in collaboration, though the industry has barely scratched the surface here. When will this next phase happen? What changes will we see in the next three years? In this session, a leading industry analyst will offer a critical examination of how far cloud, AI, and IoT have really progressed already, and what the real-world status of these technologies is likely to be by 2022. You’ll learn about adoption trends and obstacles; technology maturity; the likeliest areas for near-term transition; and the areas where the technology is most likely still overhyped. You’ll come away better able to form realistic expectations for how much of a communications/collaboration revolution we’ll really see on the ground between now and 2022.

KEY QUESTIONS:
* What level of overall cloud adoption are we likely to see in the next 3 years, and how will the broader migration to the cloud impact enterprise communications and collaboration?
* Do businesses use the cloud to operate differently?
* What are the biggest collaboration problems that AI can solve right now? And what capabilities will AI be enabling within
* Will IoT have gained significant adoption within many enterprise verticals by 2022, and how are these systems likely to be integrated with communications and collaboration? / * How should enterprise IT organizations, and especially communications/collaboration decision-makers, plan and organize to capitalize on the developments in cloud, AI, and IoT?