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Communications & Collaboration 2023: Outfitting the Future of Work

Tim Banting (Principal Analyst, Workspace Services (Collaboration), Ovum)

Troy Batterberry (Partner PM Manager , Microsoft)

Laura Marx (Vice President Global Product and Alliance Marketing , Poly)

Janelle Raney (Head of Product Marketing, Zoom)

Location: Sun A

Date: Tuesday, March 31

Time: 3:00pm - 3:45pm

Pass Type: Entire Event, Tue-Thu Conference - Get your pass now!

Track: Communications & Collaboration 2023

Hot Topic(s): Workspaces/Future of Work

Vault Recording: TBD

As work styles continue to evolve, enterprise IT/communications decision-makers will need to keep up with the demands of a workforce that continues to grow more dispersed, mobile, tech-savvy, and diverse. The days are long gone for IT to be choosing a technology with little user input, deploying it in a top-down manner, and leaving it in place for years. At the same time, no enterprise will be able to cater to every end user whim or deploy every new technology that comes along, without regard to ROI, TCO, security, and other concerns. So how do you create a strategic approach to the technology that will drive the future of work? In this session, a leading industry analyst will update you on where the current trends are with regard to Future of Work technology—what’s real, what’s coming, and what’s hype. He’ll also help you understand what it’ll take to deploy the right technology to the right people at the right time. You’ll come away with a clearer idea of how to outfit your end users for the Future of Work.


* How to plan a technology roadmap for a multi-generational workforce
* How the ongoing trends in remote/dispersed working should drive your strategic planning
* How to balance the continuing power of shadow IT with the enterprise’s need for security and governance
* How your communications and collaboration strategy may be driven by workplace automation trends like AI, process automation, biometrics, and ubiquitous video, among others