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Enterprise Connect - Schedule Viewer

The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. Click on session titles for full session descriptions. All times noted are in EDT.

Company Culture and Your Hybrid-Office Strategy

Robert Lee Harris  (President, Communications Advantage)

Date: Monday, March 21

Time: 9:00am - 9:45am

Pass type: Entire Event Orlando - Get your pass now!

Track: Workplace Strategies

Session Type: Conference Breakout Session

Vault Recording: TBD

Your enterprise’s hybrid-office plan relies on technology, but you can’t develop your technology strategy in a vacuum. For example, we tend to separate end users into “frontline” and “knowledge workers,” and seek different technology strategies for each type of worker. Yet in many enterprises, there’s regular on-site interaction between those who must work on site full-time and those who may have the option to work remote. So how do you adapt when some knowledge workers are to be long-term remote? In this session, a leading consultant will help you understand the real-world challenges your enterprise may already be facing as you adjust to the new realities, and will discuss pain points you’re likely to confront as time goes on. You’ll come away with a 360-degree view of the challenges of hybrid office strategy—how technology and culture intersect to create new challenges.


  • How can you create opportunities for full time on-site workers to interact with remote-based workers - especially senior managers - in ways that replicate what might have happened on site in the past? What does the enterprise risk losing if these interactions are no longer available?
  • How do you craft a technology strategy for hybrid work if your enterprise’s culture traditionally emphasized parity between, say, the shop floor and the office?
  • What technology features can best enable key elements of company culture like managers’ “open door” policies?
  • How do you get frontline workers engaged without feeling like they’re under surveillance?

Read Robert Lee Harris's articles on No Jitter