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Whatâ€”if anythingâ€”is the communications platform of the future?
Todayâ€™s core communications platformsâ€”the PBX and its related CPEâ€”will only continue to diminish in importance over the next three years. So what, if anything, will take its place at the core of enterprise communications? Are todayâ€™s Team Collaboration platforms, with their extensive integrations, being positioned as the new center of gravity for all modes and media? Or is the concept of a central platform itself passe? And how will the planning for communicationsâ€™ future fit in with enterprisesâ€™ broader imperatives around digital transformation? In this session, a leading analyst will discuss how far weâ€™re likely to travel in the next three years, from todayâ€™s world of legacy CPE and basic hosted UCaaS to the platform of the futureâ€”whatever it may be.
* Is a central, core platform necessary in order to ensure â€śenterprise-gradeâ€ť communications? Within three years, how might our definition of â€śenterprise gradeâ€ť communications have changed?
* How will trends like open interfaces, multimedia integration, and new technologies like AI and speech interfaces affect the ways that enterprises architect and build their next communications systems?
* To what extent will there be an affirmative case for replacing legacy core systems, as opposed to just â€śsweating the assets?â€ť
* How will organizational changes within enterprise technology groups affect the communications/collaboration teams? How directly will the evolution of communications/collaboration be integrated into the broader digital transformation initiatives?