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Enterprise Connect Schedule Viewer

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  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
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Click on session titles for full session descriptions. All times noted are in EST.

 

CPaaS Case Studies: Making Integration Work -- and Pay

Ryan Daily  (Associate Editor / Program Coordinator, No Jitter / Enterprise Connect)

Date: Wednesday, March 29

Time: 3:00 pm - 3:45 pm

Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando - Get your pass now!

Session Type: Session

Track: CPaaS & APIs

Vault Recording: TBD

Communications Platform as a Service (CPaaS) capability has gone from a niche service to an integral part of most communications vendors' offerings. Now it's being closely associated with the movement to low code/no code development that has emerged in the wider technology industry. So where is CPaaS and its related technologies making a difference in real-world enterprises? In this session, we'll hear from enterprise leaders about successful CPaaS implementations--what they're using it for, their experiences in adopting and building upon it, and where they see their CPaaS journey headed next. You'll get specific details and reality-based learning that will help you as you plan--or expand--your own use of CPaaS in your communications environment.
Takeaways:

  • What applications did the panelists use CPaaS for, and how did they make this decision? Why was CPaaS the right approach for the problem they were trying to solve?
  • What were the biggest challenges they faced in trying to implement CPaaS as a solution?
  • Was an ROI case made, and if so, how?
  • How are the panelists looking to expand on the capabilities of CPaaS and low code/no code they've already deployed?