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Enterprise Connect - 2022

Schedule Viewer tool is designed to help you find the sessions and other functions you’re looking for at Enterprise Connect 2022

In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you’re planning to attend Virtually, please click "Entire Event Virtual" and/or Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

CPaaS Part 2: Examining Different Approaches to Delivering CPaaS

Robin Gareiss  (CEO & Principal Analyst, Metrigy)

John Bell  (Chief Product Officer, Bandwidth)

Brian Gilman  (Chief Marketing Officer, IntelePeer)

Shawn Henry  (Principal Product Manager, Microsoft)

Tracy Hill  (Sr. Director of Contact Center Sales, Twilio)

Sanjay Srinivasan  (SVP & Chief Technology Architect, Vonage)

Location: Sun A

Date: Wednesday, March 23

Time: 3:00 pm - 3:45 pm

Pass type: Entire Event Orlando, Tuesday-Thursday Orlando - Get your pass now!

Track: CPaaS & APIs

Session Type: Conference Breakout Session

Vault Recording: TBD

Communications Platform as a Service (CPaaS) providers vary on how they deliver services. Pricing structures vary, as does the level of customization available. The providers come at CPaaS requirements from different vantage points—CPaaS-only providers; contact center providers; network service providers; and UCaaS/CCaaS providers.

During this session, we will challenge the providers to explain why their approach is the best for success with CPaaS in the following areas:

  • Integration capabilities
  • Pricing structures and actual rates
  • Low-code/no-code options for CX/EX applications
  • Managed and professional services

Read Robin Gareiss's articles on No Jitter