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Deliver Faster and Smarter Phone Service from Anywhere

Zoe Fishman  (Manager, Product Marketing, Salesforce)

Tony Flores  (Director, Product Management, Salesforce)

Sanjeev Balakrishnan  (VP, Support, Salesforce)

Date: Wednesday, August 5

Time: 3:45pm - 4:15pm

Session Category: Sponsored Sessions

Vault Recording: TBD

Salesforce Service Cloud
Platinum Sponsor

Learn how Salesforce recently made voice a native channel inside the Service Cloud platform to deliver faster and smarter phone service. Watch a product demo, then listen in on an interview with Salesforce’s VP of Success on why Salesforce decided to be customer zero for Service Cloud Voice. As contact centers adjust to a combination of remote and in office work, it’s never been more important to provide visibility and intelligence on the phone call to service and IT teams.