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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

Digital Innovation Makes Its Way to the Contact Center As the Primary Strategy


Chris Connolly  (Global Head of Modern Care Solution Marketing, Sprinklr)

Rammiz Omar  (Divisional Vice President, Sprinklr)

Date: Monday, September 27

Time: 4:15pm - 4:45pm

Session Type: Virtual Sponsored Session

Vault Recording: TBD


Digital transformation is a continuum that is constantly evolving with the latest trends and customer expectations. Given the rapid acceleration and adoption of technology projects over the last two years, organizations are looking at leveraging their digital experience platforms to deliver the next generation of customer experience.

Join us for a discussion on digital innovation and how CX leaders are using their digital platforms to modernize their entire contact center experience to develop better customer connections, incorporate priceless data, to ultimately drive greater ROI.