Kevin Pierson (Sr. Director of Product Management, Talkdesk)
Taylor Grace (Product Marketing Manager, Talkdesk)
Date: Tuesday, September 28
Time: 3:30pm - 3:50pm
Virtual Sponsored Session
Vault Recording: TBD
Delivering a great customer experience takes a village. When departments, teams, and employees can easily connect and collaborate, they can draw on their shared knowledge and experience to solve customer problems faster and ultimately drive customer retention and loyalty.
Learn how to extend customer service beyond the contact center by seamlessly connecting agents with the rest of your organization. By orchestrating talents and expertise across the company, you will achieve critical customer outcomes and promote a customer-obsessed culture.