EC Theater 100 Session: Enhancing the Customer Experience through Machine-to-Human Collaboration
Brad Pritchett (Senior Architectural Consultant - Unified Communications and IoT, AT&T)
Location: EC Theater 100
Date: Tuesday, March 19
Time: 3:10pm - 3:30pm
Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!
Track: Open to All, Contact Center & Customer Experience
Session Type: Free Education
Vault Recording: TBD
Learn how IoT, contact center, and collaboration solutions can power machine data combined with human collaboration to automate customer service.