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Enterprise Connect - 2022

Schedule Viewer tool is designed to help you find the sessions and other functions you’re looking for at Enterprise Connect 2022

In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you’re planning to attend Virtually, please click "Entire Event Virtual" and/or Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EST.

EC Theater 100 Session: Surviving the Great Resignation by Promoting Role Diversity

Erin Wilson  (Director of Technical Marketing, Five9)

Location: EC Theater 100

Date: Tuesday, March 22

Time: 1:30 pm - 1:50 pm

Pass type: Entire Event Orlando, Expo Plus Orlando, Tuesday-Thursday Orlando - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD


Are you prepared to face the future of work? Have you reimaged what it means to be a customer service representative? How will your contact center fare during this great shift in employee expectations? With the right perspective (and the right technology), we believe savvy contact centers will emerge on the other side as leaders; they will become a place where agents want to work; and a business whose employee loyalty is only outshined by the loyalty of their customers. Join Erin Wilson, Director of Technical Marketing to learn how Five9 is preparing its customers to navigate the great promotion.