EC Theater 128: Frictionless Automation Experience
Maor Revah (Head of GTM Strategy, NICE)
Location: Enterprise Connect Theater 128
Date: Tuesday, March 28
Time: 4:00 pm - 4:20 pm
Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando - Get your pass now!
Session Type: Enterprise Connect Theater
Vault Recording: TBD
The CX world is changing fast. You can feel it in how your customers engage with your organization and use your products.
Knowing that your employees are the key to the success of the organization – is the true game changer!
Superb systems, world-beating tech and cutting-edge design are just not enough.
If you don’t have highly engaged, empowered employees, then you’re undermining the foundation of your own success.
So what needs to be done to improve their experience?
In this session Maor Revah, Head of GTM Strategy at NICE will guide you through the frictionless automation experience, why your employees are more important than ever and the power of conversational AI, Agent Assist and AI infused analytics in driving scalability and growth.
