Orlando, FL is part of the Informa Enterprise Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

Check back frequently, information added daily!

In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.

 

EC Theater 128: Frictionless Automation Experience

Maor Revah  (Head of GTM Strategy, NICE)

Location: Enterprise Connect Theater 128

Date: Tuesday, March 28

Time: 4:00 pm - 4:20 pm

Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD

NICE

The CX world is changing fast. You can feel it in how your customers engage with your organization and use your products.

Knowing that your employees are the key to the success of the organization – is the true game changer!

Superb systems, world-beating tech and cutting-edge design are just not enough.

If you don’t have highly engaged, empowered employees, then you’re undermining the foundation of your own success.

So what needs to be done to improve their experience?

In this session Maor Revah, Head of GTM Strategy at NICE will guide you through the frictionless automation experience, why your employees are more important than ever and the power of conversational AI, Agent Assist and AI infused analytics in driving scalability and growth.