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Enterprise Connect - 2022

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  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
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Click on session titles for full session descriptions. All times noted are in EST.

EC Theater 2022 Session: 5 Contact Center Trends You Don’t Want to Miss in 2022

Louis Summe  (CEO and Co-Founder, LiveVox)

Nick Bandy  (Chief Marketing Officer, LiveVox)

Location: EC Theater 2022

Date: Tuesday, March 22

Time: 2:00 pm - 2:20 pm

Pass type: Entire Event Orlando, Expo Plus Orlando, Tuesday-Thursday Orlando - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD


What does the future look like for contact centers? How do they maintain a competitive edge? And what strategies should leadership focus on to drive better outcomes for their customers, agents, and managers? Join us in this session as Louis Summe, CEO, and Nick Bandy, CMO, of LiveVox, reveal the top 2022 trends that will change the way contact centers think about Customer Experience.