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Walter Kenrich (Sr Director, Product Line Management, Ribbon Communications)
Rich Krizan (Analytics and Security Product Management, Ribbon Communications)
Location: EC Theater 2022
Date: Tuesday, March 22
Time: 3:00 pm - 3:20 pm
Pass type: Entire Event Orlando, Expo Plus Orlando, Tuesday-Thursday Orlando - Get your pass now!
Session Type: Enterprise Connect Theater
Vault Recording: TBD
If you lack end-to-end QoE and fraud visibility across your voice network and Microsoft Teams Phone users, we will demonstrate how to use big data and machine learning to illuminate user experience metrics and potential threats. By combining data from Teams, the PSTN, and UC & contact center solutions (premises and cloud) you will leave singing, “Though it's cold and lonely in the deep dark night, I can see paradise by the dashboard light.”