Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

EC Theater 2200 Session: Creating Emotional Connection Through Experiences For Authentic CX.

Nour Addine Ayyoub (CEO & Founder, Zailab)

Location: EC Theater 2200

Date: Monday, March 18

Time: 3:10pm - 3:30pm

Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!

Track: Open to All, Contact Center & Customer Experience

Session Type: Free Education

Vault Recording: TBD


How does the technology we use today make us feel? Personalized customer engagement and experiences that uplift the end-user have become the new competitive differentiator. Zailab founder and CEO Nour Addine Ayyoub explains why designing the technology of the future needs to focus on the end-user experience as well as the customer journey.

Watch a synced recording of this session