EC Theater 2200 Session: Creating Emotional Connection Through Experiences For Authentic CX.
Nour Addine Ayyoub (CEO & Founder, Zailab)
Location: EC Theater 2200
Date: Monday, March 18
Time: 3:10pm - 3:30pm
Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!
Track: Open to All, Contact Center & Customer Experience
Session Type: Free Education
Vault Recording: TBD
How does the technology we use today make us feel? Personalized customer engagement and experiences that uplift the end-user have become the new competitive differentiator. Zailab founder and CEO Nour Addine Ayyoub explains why designing the technology of the future needs to focus on the end-user experience as well as the customer journey.