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EC Theater 2200 Session: Customizing your Contact Center with Twilio Flex

Justin Pirie (Sr. Product Marketing Manager, Twilio)

Location: EC Theater 2200

Date: Tuesday, March 19

Time: 1:40pm - 2:00pm

Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!

Track: Open to All, Contact Center & Customer Experience

Session Type: Free Education

Vault Recording: TBD


How are companies like U-Haul, Shopify, and Lyft leveling up their contact centers, and leveraging their development teams, to deliver innovative experiences that engage and retain their happy customers? Join us to learn how companies like these are taking advantage of Twilio Flex, a cloud-based application platform, to create highly customized contact centers that can evolve with the needs of their business. You’ll learn best practices and find out how to launch a cloud-based, omnichannel contact center in minutes.

Watch a synced recording of this session