EC Theater 2200 Session: Customizing your Contact Center with Twilio Flex
Justin Pirie (Sr. Product Marketing Manager, Twilio)
Location: EC Theater 2200
Date: Tuesday, March 19
Time: 1:40pm - 2:00pm
Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!
Track: Open to All, Contact Center & Customer Experience
Session Type: Free Education
Vault Recording: TBD
How are companies like U-Haul, Shopify, and Lyft leveling up their contact centers, and leveraging their development teams, to deliver innovative experiences that engage and retain their happy customers? Join us to learn how companies like these are taking advantage of Twilio Flex, a cloud-based application platform, to create highly customized contact centers that can evolve with the needs of their business. You’ll learn best practices and find out how to launch a cloud-based, omnichannel contact center in minutes.