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Philip Borden (Sr. Product Marketing Manager, Twilio)
Location: Enterprise Connect Theater 2340
Date: Tuesday, March 28
Time: 2:00 pm - 2:20 pm
Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando - Get your pass now!
Session Type: Enterprise Connect Theater
Vault Recording: TBD
Customer expectations have changed to demand experiences that are frictionless across every touchpoint and channel. Differentiated experiences must be personalized across every touchpoint and quickly adapt to a customer’s specific needs. Providing this type of experience creates unique challenges for your teams, that are being asked to drive revenue with fewer resources available and solutions that do not communicate in real-time. Join Philip Borden, Sr. Product Marketing Manager at Twilio, to learn why customer experiences need to seamlessly orchestrate data, channels, and integrations to connect the entire journey, while simplifying your employee experience to increase productivity.