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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

Check back frequently, information added daily!

In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.

 

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EC Theater 2340: The Next Generation Contact Center with Einstein GPT

Sameer Abhinkar  (Director, Product Management, Salesforce)

Location: Enterprise Connect Theater 2340

Date: Wednesday, March 29

Time: 2:00 pm - 2:20 pm

Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD

Salesforce

Join this session to learn how Salesforce’s Einstein GPT will change the game for contact centers and help companies operate more efficiently, develop more personalized responses to customer requests, and resolve cases faster.