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Click on session titles for full session descriptions. All times noted are in EDT.
Sanjay Srinivasan (SVP Sales Engineering, Vonage)
Location: Enterprise Connect Theater 2340
Date: Tuesday, March 28
Time: 1:30 pm - 1:50 pm
Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando - Get your pass now!
Session Type: Enterprise Connect Theater
Vault Recording: TBD
The world is more connected than ever before. We are accustomed to getting the information and services we want, making the connections that we need, whenever and wherever we are - right from the palm of our hands. To keep pace in this digital age, enterprises today are tasked with meeting this fervent demand through more seamless and more personalized interactions on the customers’ terms, on the channel of their choice, while empowering teams to connect and collaborate with each other from anywhere in the world.
The Vonage Communications Platform - giving access to a diversified portfolio of unified communications and contact center solutions, as well as Communications APIs - is empowering businesses to transform connections into powerful experiences for both customers and employees. This means, taking the customer notifications and transactions of the past and turning them into meaningful conversations that drive engagement and long lasting customer loyalty, with a well-connected workforce.
This is changing the very notion of communications in the enterprise space. These tools are empowering enterprises to arm their teams with the technology to connect with customers across voice, video, chat, social messaging and more for a more productive, collaborative employee experience that drives a smarter, more personalized and impactful customer journey.