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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

Enhancing Customer Engagement through Digital Transformation


David Darmon  (Vice President Sales EMEA,, Vonage)

Roger Sowerbutts  (SVP Of Global Sales & Marketing, Go Instore)

Joao Garcia  (Head of Development, Interprefy AG)

Date: Wednesday, September 29

Time: 8:15am - 8:45am

Session Type: Virtual Sponsored Session

Vault Recording: TBD


Throughout the pandemic, we have witnessed a revolution in the way that business gets done, with success driven by digital experiences and the ability to provide flexible, intelligent, and personal customer engagement remotely. This is true across the world, and across industries, as businesses search for the right technology and communication platforms to be ready to meet the evolving experience demands of their customers in the post-covid world.

This session features a conversation discussing real-world applications of customer engagement solutions between David Darmon, VP EMEA, Vonage, João Garcia, Head Of Development, Interprefy, and Roger Sowerbutts, SVP Of Global Sales & Marketing, Go Instore. Learn more about how businesses today are leveraging communications technology to deliver next-level customer experiences that are more engaging, interactive, and meaningful.