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Eric Krapf (GM, Program Co-Chair, Publisher, Enterprise Connect / No Jitter)
Date: Tuesday, March 28
Time: 9:10 am - 9:55 am
Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando, Entire Event Virtual, Expo Plus Virtual - Get your pass now!
Session Type: General Session
Vault Recording: TBD
Enterprise communications professionals entered 2023 facing new uncertainties as well as lingering challenges. IT/communications decision-makers need a strategy for migrating legacy systems while also leveraging technology advances to satisfy demand for constant improvement to the customer and employee experience. And in a time of economic and social uncertainty, this strategy must allow for enough flexibility to let IT respond quickly and effectively to changing conditions. So how are leading enterprises meeting this array of challenges?
In this session, a panel of enterprise IT/communications professionals will share their experiences of navigating the technology and market landscape. They'll describe their approach to such critical issues as cloud migration, customer experience (CX) requirements, serving the new hybrid workforce, and more. You'll come away with specific insights and illuminating accounts of real-world experiences that will fortify you to make better decisions and solve problems more creatively and effectively.