Betsy Schaefer (IBM Expert, IBM)
Melissa Dorey (Digital Experience Principal - People Transformation, Telstra)
Date: Tuesday, September 28
Time: 1:30pm - 2:00pm
Session Type: Virtual Sponsored Session
Vault Recording: TBD
Dive into the specific challenges Telstra faced from transforming their company culture to proving the success of their initial customer facing AI implementation before expanding into an employee-facing HR use case. Watch a candid conversation between IBM & Telstra discussing how the project success of the initial project and how they expanded — and what lessons they learned along the way.