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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. ALL TIMES LISTED ARE (U.S.) EASTERN TIME ZONE.

Fireside Chat: How Telstra Turned AI Aspirations Into a Digital Transformation


Betsy Schaefer  (IBM Expert, IBM)

Melissa Dorey  (Digital Experience Principal - People Transformation, Telstra)

Date: Tuesday, September 28

Time: 1:30pm - 2:00pm

Session Type: Virtual Sponsored Session

Vault Recording: TBD


Dive into the specific challenges Telstra faced from transforming their company culture to proving the success of their initial customer facing AI implementation before expanding into an employee-facing HR use case. Watch a candid conversation between IBM & Telstra discussing how the project success of the initial project and how they expanded — and what lessons they learned along the way.