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Zeus Kerravala (Principal Analyst, ZK Research)
Brian Heikes (Director, Product Management, Webex Connect, Webex by Cisco)
Philippe Poutonnet (Vice President Product Marketing, Twilio)
John Antanaitis (VP, Global Portfolio Marketing, Vonage)
Bob Serr (Vice President, Azure Communication Services, Microsoft)
Location: Sun A
Date: Thursday, March 30
Time: 8:00 am - 8:45 am
Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando - Get your pass now!
Session Type: Session
Track: CPaaS & APIs
Vault Recording: TBD
Communications Platform as a Service (CPaaS) is a hot topic, but how is it actually being used—and what more could it enable? In this session, a leading analyst will describe use cases for CPaaS-enabled integrations, as well as discussing how the low code/no-code model is being used to create applications that enhance communications systems. You'll learn what vendors are offering, what enterprises are doing, and where the opportunities lie for future growth in this space. You'll come away from this session with a clear idea of the practical uses for CPaaS and related technologies, and where these developments should be driven—your internal organizations, the vendors/service providers, or some combination.