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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services.

Give the Contact Center Agent Superpowers with AgentAssist


Erik Walton  (EVP NA Sales, Kore.ai)

Nick Orlando  (Principal Product Marketing Manger, Kore.ai)

Date: Tuesday, September 28

Time: 3:00pm - 3:30pm

Session Type: Virtual Sponsored Session

Vault Recording: TBD


Wouldn’t it be great if a contact center agent had a personal assistant that could help them service customers better? With AgentAssist, you receive that and so much more. AgentAssist is a virtual assistant that works side by side with your call center agents to provide next best action suggestions, find information the customer is looking for, and can even take over the conversation completely using auto-pilot. AgentAssist is simple to deploy and has endless possibilities to increase intelligence over time and scale the support and automation it provides. Empower your agents with their personal Jarvis and see the positive results to your bottom line.