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The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services.

Hello to Empowering the Branch of the Future and Supercharging Tomorrow’s Frontline Workforce


Praveen Mamnani  (VP Product Management, Enterprise, RingCentral)

Dwight Moore  (AVP Solutions Marketing, RingCentral)

Date: Tuesday, September 28

Time: 5:00pm - 5:20pm

Session Type: Virtual Sponsored Session

Vault Recording: TBD


Let’s be honest, the divide between the haves and have nots has never been greater. Most of the cloud communications innovations and digital transformation projects have been centered on headquarters, core operations, and centralized contact centers. Meanwhile, despite often being the primary customer interface, literally millions of branches and over two billion frontline workers globally suffer with antiquated and poorly fitted solutions that ignore the reality that their needs are specialized and different than that of the home office and desk or homebound knowledge worker.

Join us for an exploration of: why it is critical to prioritize branches and frontline workers, what makes their respective needs unique, and what innovations, solutions, and strategies to consider in your deployments. In the process, we’ll share examples of trailblazing organizations that have deployed to their branches and frontline workers and some of the stellar and unexpected results they have seen.