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Hidden Factors in UCaas TCO

Robert Harris (President, Communications Advantage, Inc.)

Date: Monday, March 30

Time: 2:00pm - 2:45pm

Pass Type: Entire Event - Get your pass now!

Track: Cloud Communications

Hot Topic(s): Strategic Planning & Decision Support

Vault Recording: TBD

Will UCaaS save you money over a premises solution, or cost you more? A simple question with, in most cases, a not-so-simple answer. In considering the cost of your next communications platform, you need to look at the total cost of ownership (TCO). So what are the elements of UCaaS TCO? In this session, a leading consultant with deep experience in UCaaS procurement will help you understand how to develop a TCO calculation for the UCaaS systems you may be considering. You’ll learn how to factor in UCaaS rate stability over time, along with the costs of customization, and other factors that may not be evident at first glance. You’ll come away with a sample template for a 5-year TCO, and a more sophisticated understanding of how to use such a tool to invest wisely in your next platform.


* Learn the most significant contributors to 5-year TCO for UCaaS services.
* Discover the elements of a 5-year TCO that might not occur to you, or that differ from the world of premises systems.
* Compare TCO for UCaaS vs. premises systems to highlight the potential advantages and disadvantages of each model.