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How to Win at User Adoption

Blair Pleasant (President & Principal Analyst, COMMfusion LLC)

Date: Tuesday, March 31

Time: 8:00am - 8:45am

Pass Type: Entire Event, Tue-Thu Conference - Get your pass now!

Track: Strategic Leadership

Hot Topic(s): Strategic Planning & Decision Support

Vault Recording: TBD

Guaranteeing a return on investment from your UC and collaboration deployment requires widespread user adoption. But as any enterprise IT professional understands, that can be a tall order. A successful user adoption program will take into account the strategic and the tactical, all in an effort to get users not just up to speed with the new tools, but engaged with them throughout their workdays. Only when users have fully embraced new tools do they — and the organization as a whole — truly benefit.

In this session, a panel of enterprise IT leaders will share what has worked well for them to maximize user adoption — and what hasn’t.


* Learn how to identify obstacles and overcome challenges to user adoption
* Get tips on crafting a successful user adoption program
* Discover best practices for keeping users engaged with their new tools