Elka Popova (Vice President and Senior Fellow, Information and Communications Technologies, Frost & Sullivan)
Date: Wednesday, September 29
Time: 9:15am - 10:00am
Pass Type: Entire Event
Track : Unified Communications & UCaaS
Session Type: Conference Breakout Sessions
Vault Recording: TBD
You have decided to move to a cloud communications strategy, but which cloud will it be? Knowing more about your UCaaS/CCaaS vendor’s environment can help you to avoid quality issues, save money, and leverage next generation cloud services, such as data analytics and AI. This deeper understanding may also help you find ways to link your cloud communications environment to your enterprise’s broader cloud strategy. In this session, a consultant with expertise in cloud services will teach you how to get up close and personal with your cloud services, and he’ll leave you with concrete action steps you can take in order to have a closer, more holistic understanding of these services and how to optimize them for communications and beyond.