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Introducing Conversations: Turn Your Contact Center into a Customer Experience Center

Ryan Creamore  (Director of Customer Success North America, Infobip)

Date: Wednesday, August 5

Time: 2:45pm - 3:15pm

Session Category: Sponsored Sessions

Vault Recording: TBD

Silver Sponsor

Customer expectations are evolving – and businesses can find it difficult to keep up, especially given today’s circumstances. With Conversations, businesses can provide faster personalized support over customers’ preferred channels using a single workspace for contact center agents and managers. Conversations is a digital cloud contact center solution that allows your company to provide personalized omnichannel support.

Video of this session is available on demand within the Swapcard platform for registered users. Free registration is open through December 2020.