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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

Check back frequently, information added daily!

In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.


Living in the MultiCaaS: Comparing Microsoft, Cisco, Zoom, and RingCentral Solutions

Brent Kelly  (Principal Analyst, Omdia)

Kevin Kieller  (Co-Founder, enableUC)

Date: Tuesday, April 11

Time: 1:00 pm - 2:45 pm

Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Entire Event Virtual, On-Demand - Get your pass now!

Session Type: On-Demand Conference Session

Vault Recording: TBD

While consolidating to a single collaboration tool may be desirable, few organizations can do this because the business ecosystems in which they operate may require the use of multiple UCaaS solutions for required internal and external communications interactions. In this 90-minute session, two veteran industry analysts will examine how solutions from Microsoft, Cisco, Zoom, and RingCentral stack up against and interface with each other. You'll come away from this deep-dive session with details you can bring back to your organization and share with your colleagues, as well as insights and frameworks that will help you assess the players and evaluate the pros and cons of their offerings and roadmaps. Specifically, we will contrast and compare these solutions with respect to

  • Pricing
  • Estimated market share or seat count
  • Supported devices, including device types, device breadth, and device manageability
  • Pros and cons for hybrid work use cases
  • Artificial Intelligence capabilities
  • Resilience and Reliability options and statistics
  • "XCaaS" – how they fare in terms of integrating UCaaS, CCaaS, and CPaaS functionality
  • Platform capabilities: low code/no code/pro code options
  • Data residency, compliance, and geographical coverage