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Enterprise Connect - 2022

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In the column to the left, please look under PASS TYPE, and:

  • If you’re planning to attend In-Person, please click "Entire Event Orlando", “Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
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Click on session titles for full session descriptions. All times noted are in EST.

Making the Composable Enterprise Real

Zeus Kerravala  (Founder & Principal Analyst, ZK Research)

Simon Harrison  (Senior Vice President and Chief Marketing Officer, Avaya)

Jason Copeland  (VP of Product, Webex Platform, Cisco)

Mike Brevoort  (Head of Product - Developer Platform Experience, Slack)

Chas Bowman  (Contact Center Solution Architect, Twilio)

Savinay Berry  (EVP, Product and Engineering, Vonage)

Location: Osceola B

Date: Monday, March 21

Time: 10:15 am - 11:00 am

Pass type: Entire Event Orlando - Get your pass now!

Track: CPaaS & APIs

Session Type: Conference Breakout Session

Vault Recording: TBD

The concept of composability is widely accepted in applications such as CRM and productivity suites, but is fairly new to communications. But now, the shift to cloud native communications platforms gives enterprises the opportunity to introduce composability into their collaboration environments. Composable communications "building blocks" enable developers, ISVs, end users and partners to create unique, custom experiences that better meet employee needs. That’s the vision—but what does it take to realize this vision in your enterprise? In this panel, we will discuss the feasibility of composable communications for the typical enterprise today—what’s required to succeed, whether most enterprises are positioned yet to take advantage of this trend. You’ll come away with a better sense of what your enterprise would need to do in order to implement composable communications.

Takeaways:

  • What is composable communications, and how does it differ from CPaaS and APIs?
  • How do vendors need to change their developer programs to adapt?
  • What are some actual examples of composable apps?
  • How do businesses get started with developing a composable communications strategy? How do traditional UCaaS /CCaaS fit into this strategy?
  • Can on-prem systems meet the needs?

Read Zeus Kerravala's posts on No Jitter

Presentation File

MON_1015_Osceola_B_Making_the_Composable_Z_Kerravala.pdf