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Enterprise Connect - Schedule Viewer

The Enterprise Connect expert-led conference program will discuss the latest systems, software, services and applications for enterprise communications and collaboration. The conference is designed with one objective in mind: To help you optimize your investments in communications and collaboration systems, software and services. Click on session titles for full session descriptions. All times noted are in EDT.

Managing a Global Procurement for Your UC Migration

Joseph Schmidt  (Director, TechCaliber Consulting)

Date: Wednesday, March 23

Time: 4:00pm - 4:45pm

Pass type: Entire Event Orlando, Tuesday-Thursday Orlando - Get your pass now!

Track: Management & Networks

Session Type: Conference Breakout Session

Vault Recording: TBD

If you’re a global enterprise, migrating your legacy communications environment to cloud-based UC&C will be complex—like any global procurement. But you can effectively accomplish the task if you have a clear vision and strategy, choose the right partners, and address the unique requirements of each region or location to be served. In this session, a leading consultant in running procurements and negotiating global vendor/carrier deals will walk you through the process, providing a detailed look at the most critical issues in putting together a migration. You’ll learn how to evaluate service providers with whom to partner; how the most common challenges vary in different regions; how to benchmark pricing; and what to expect from the procurement process. You’ll come away with a deeper understanding of how to drive the migration process for your global enterprise, and why you need to start planning now (if you haven’t already).


  • Who should you look to as your key partners—the UCaaS provider themselves? A global carrier/service provider? A large systems integrator?
  • How do the most important challenges vary depending on the global region, and how do you make sure they’re all addressed as part of the procurement and migration?
  • How much of your technology estate can you plan on cutting over to the new service on Day One, what lingering issues will remain, and how do you plan for “cleaning up” these issues?
  • How will your relationship with your key partners differ from those of the past? Should you be prepared to commit to a longer-term deal than you had in earlier generations of service contracts? How are these deals typically structured?