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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

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In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.


Managing E911 for the Hybrid Workforce

Irwin Lazar  (President & Principal Analyst, Metrigy)

Martha Buyer  (Attorney, Telecommunications Law)

Robin Erkkila  (911 Sales Engineer, Bandwidth)

Mark Fletcher  (VP Public Safety Solutions, 911inform, LLC)

Brooks Shannon  (Interoperability Program Manager, NENA)

Richard St-Jean  (Sr. SFS Product Manager, Intrado)

Location: Osceola A

Date: Monday, March 27

Time: 10:00 am - 10:45 am

Pass Type: Entire Event Orlando - Monday-Thursday - Get your pass now!

Session Type: Session

Track: Unified Communications & UCaaS

Vault Recording: TBD

The shift to hybrid work has created new challenges for E911 management, especially as cloud and mobile communications replace legacy on-premises platforms and desktop phones. No matter where employees, contractors, and even on-site customers are located, the statutory requirements to ensure E911 reachability, accurate location management, and notification remain. But how do companies know if they are compliant, and perhaps more importantly, how do those responsible for E911 management work with business leaders to assess risk, and make necessary investments to mitigate it? During this session industry experts will provide guidance for navigating the complexities of E911 for today’s business environments, how to assess compliance and risk, and the role that emerging technologies can play in addressing the specific needs of the hybrid worker. You'll come away better prepared to implement and manage technology solutions for E911 compliance.


  • Understand how to build an E911 strategy that fits with the hybrid work environment
  • Discover how to support E911 requirements in a multivendor environment, in the cloud, and in hybrid networks
  • Learn best practices for assessing compliance and risk
  • Understand enterprise responsibilities for tracking 911 calls made from within facilities using personal mobile devices
  • Get a status report on the state of NG911 and emerging E911 management technologies