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Jim Burton (Founder and CEO, C-T Link)
Gary Sorrentino (Global CIO, Zoom)
Lorrissa Horton (SVP/GM, Chief Product Officer, Collaboration, Webex by Cisco)
Behshad Behzadi, PhD (Vice President of Engineering, Conversational AI, Google Cloud)
Eric Krapf (GM, Program Co-Chair, Publisher, Enterprise Connect / No Jitter)
Savinay Berry (EVP, Product and Engineering, Vonage)
Kira Makagon (Chief Innovation Officer, RingCentral)
Lan Ye (Corporate Vice President, Microsoft Teams, Microsoft)
Location: Osceola CD
Date: Monday, March 27
Time: 11:00 am - 11:50 am
Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando, Expo Plus Orlando, Entire Event Virtual, Expo Plus Virtual - Get your pass now!
Session Type: General Session
Vault Recording: TBD
Communications & collaboration technologies are more critical to the employee and customer experiences than ever, and things are changing faster than ever--witness the new focus on AI, and the continuing shifts in employee and management stances on remote and hybrid work. Your enterprise's workforce depends on your team keeping up with these and so many other disruptive trends, while also delivering on the core functionality they rely on every day--whether it's on the employee experience or customer experience side.
Plus, you’ve got to provide all of this within the constraints of budgeting in uncertain times and the need to migrate legacy assets to more modern platforms at the pace that fits your requirements.
In this session, co-moderated by a top industry analyst and the program co-chair of Enterprise Connect, you'll hear thought leaders debate the strategic direction the industry is headed, and how this vision aims to meet the challenges your organization and enterprise face. Among the critical questions we'll address: