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Enterprise Connect Schedule Viewer

Schedule Viewer tool is designed to help you find the sessions and other functions you're looking for at Enterprise Connect 2023.

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In the column to the left, please look under PASS TYPE, and:

  • If you're planning to attend In-Person, please click "Entire Event Orlando", "Expo Plus Orlando" and/or "Tuesday-Thursday Orlando".
  • If you're planning to attend Virtually, please click "Entire Event Virtual" and/or "Expo Plus Virtual".

Click on session titles for full session descriptions. All times noted are in EDT.


Planning I.T. for a Multi-Generational Workforce

Robert Lee Harris  (President, Communications Advantage)

Location: Sun A

Date: Thursday, March 30

Time: 9:00 am - 9:45 am

Pass Type: Entire Event Orlando - Monday-Thursday, Tues - Thurs Conference Orlando - Get your pass now!

Session Type: Session

Track: Workplace Strategies

Vault Recording: TBD

The current shortage of talent and a large segment of the workforce's resistance to return-to-office mandates have made employee expectations and retention a top priority. Organizations want employees to thrive, and generational factors are strongly believed to impact employee experiences. History shows that every decade brings new warnings about the technology changes we must make to adapt for Gen X, Y and Z—so what part is has a real impact on the workplace, and what is just part of being a young person? In this session, a leading consultant reviews past and current technology predictions to help discern what really matters in generational technology. We'll examine how three years of remote work has validated some assumptions about generational technology trends and refuted others. You'll come away with a discerning perspective that enables enterprise decision makers to develop and implement next-generation tools that empower employees to thrive without falling into unfounded hype about the latest next-generation technology trend.


  • Analyze the validity of statements about generational technology needs by identifying the source and motives behind the information.
  • Identify which workforce challenges can be solved by IT, and which may require larger organizational adjustments first.
  • Develop a technology strategy that is inclusive to all generations, and aligns with your workforce’s overall expectations and values.