Enterprise Connect Schedule
Re-tool Your Teams (and Users) for AI
Blair Pleasant (President & Principal Analyst, COMMfusion)
Sundi Raman (Group Principal Product Manager, Microsoft)
Erik Delorey (Director of Innovation, Miratech)
Christina Primeau (Head of Customer Engineering, Applied AI North America, Google)
Location: Osceola B
Date: Wednesday, March 19
Time: 8:00 am - 8:45 am
Pass Type: Premium, Standard
Session Type: Conference Track Session
Track: Strategy & Management
Vault Recording: TBD
AI may not be taking over your enterprise immediately, but it will continue to make inroads, which means your teams – and the users they serve – must be ready for it. So how do you prepare? In this session, a panel of leading experts will discuss the most important steps you need to take now, so that your team and users are able to make the most out of AI investments as they come on line. The discussion will provide insights on the types of skills that will be needed; best practices for users of AI in both IT and end user roles; and how to deliver the training and adoption programs that will position you for ongoing success as AI moves ahead in your enterprise. Key takeaways include:
- Will your team need AI specialists, or are AI best practices something everyone must be trained on (or both)?
- How should you approach AI training for your end users? When is the right time to roll out training, in the context of the enterprise's larger AI journey?
- What are the most important elements of an AI training program? What skills and best practices does everyone need, and what roles need in-depth training?
- How do you drive user adoption once Gen AI-based capabilities are deployed in production?