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Melissa Swartz (Founder, Swartz Consulting)
Vallorie Weires (Sr. Solutions and Customer Success Advisor, Enabling Technologies Corp)
Location: Sun A
Date: Thursday, March 24
Time: 9:00 am - 9:45 am
Pass type: Entire Event Orlando, Entire Event Virtual, Tuesday-Thursday Orlando - Get your pass now!
Track: Workplace Strategies
Session Type: Conference Breakout Session
Vault Recording: TBD
Enterprises can spend a lot of time and money deploying new technology, but in the end, success depends on whether users will actually adopt the new tools. There are critical differences between training and adoption programs (some people still think it’s only training). This session provides a framework for increasing adoption of UC technology, based on lessons learned from large deployments with thousands of users. You’ll get specific, detailed advice that’s been shown to be effective in increasing user adoption.