Blair Pleasant (President & Principal Analyst | Co-Founder, COMMfusion LLC | UCStrategies)
Date: Monday, September 27
Time: 9:15am - 10:00am
Pass Type: Entire Event
Track : Workplace Strategies
Session Type: Conference Breakout Sessions
Vault Recording: TBD
Last year’s rush to remote work and rapid transition to cloud-delivered communications/collaboration services forced many enterprise IT managers to set aside or complement their traditional approaches to user adoption with more modern, automated methods. By necessity, many enterprises have had to move away from standardizing on a single communications/collaboration platform and pinpointing a cutover date. As businesses move to new hybrid workplace options, many see a best practice for change management as being about giving users options, guiding — but not dictating — their decisions, and laying out an adoption timeline that allows the flexibility to migrate as best works for their schedule. In addition, personalized in-app contextual learning is increasingly seen as a complement if not alternative to in-person classes, brown bag lunches, how-to guides, and the like.
In this session, get the guidance you need to overhaul your user adoption techniques to best serve an agile, hybrid workforce.