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Smarter CX, Bigger Impact: Transforming Customer Experiences with Google AI

Amit Kumar  (Group Product Manager, Applied AI, Google Cloud)

Location: Solution Spotlight Theatre - Expo Hall, Booth 1501

Date: Tuesday, March 18

Time: 3:00 pm - 3:20 pm

Pass Type: Premium, Standard, Expo Plus, Training

Session Type: Sponsored Session

Vault Recording: TBD

Google

Companies with higher customer loyalty scores delivered 3.5 times more cumulative shareholder return over ten years, according to Bain & Company. Come learn how companies across the retail, financial services, telecom and healthcare industries have delivered real-world business impact by improving customer experience, employee productivity and lowering costs with Google AI.