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High Advanced/Expert level: Technology concepts and implementation will be discussed in detail. Assumes fluency with the technology being discussed. Most likely to appeal to practitioners responsible for technology on a day-to-day basis
Medium Intermediate level. Technology concepts and implementation will be discussed, but the focus will be on decision-making and trends around the technology, rather than on the detailed working of the technology itself. Assumes familiarity with technical concepts but not necessarily detailed, hands-on knowledge.
Low Introductory or Business level. Technology concepts and implementation are addressed from a high level if at all, with the focus instead being on markets, industry trends, or leadership strategies in which the technology plays a role. No prior knowledge of the technology is required to understand the discussion.

Speech Technologies for the Enterprise: Market Update

Jon Arnold (Princial, J Arnold & Associates)

Date: Tuesday, March 19

Time: 8:00am - 8:45am

Pass Type: Entire Event, Tue-Thu Conference - Get your pass now!

Track: AI & Speech Technologies

Technical Level: Low

Hot Topics: Artificial Intelligence & Analytics

Vault Recording: TBD

Audience Level: Low

A year ago, Speech Technologies were among the hottest topics in emerging technologies for enterprise communications and collaboration. With strong consumer interest combined with Amazon’s announcement of Alexa for Business, the market for speech interfaces looked highly promising. So, a year later, how much of the promise has been fulfilled, and how far have Speech Technologies advanced—both in their technical capabilities, as well as their acceptance in the market? In this session, a leading market analyst will update you on where speech technologies are being integrated into enterprise use cases—both on the customer-facing and internal-collaboration sides. He’ll also provide insights on who’s gained market acceptance over the past year, and whether and how enterprise organizations are taking serious steps to enable greater use of speech interfaces. You’ll come away with a better understanding of the state of the art, and whether speech technologies really are ready for enterprise production deployment.

KEY QUESTIONS:
* How accurate is Speech Recognition in 2019? Where do the biggest challenges remain?
* Who are the market leaders in providing Speech Technologies to the enterprise?
* In what form are enterprises looking to deploy Speech Technologies? What applications are proving most suitable for speech interfaces?
* What are some real-world use cases for Speech Technologies today, and what do they suggest about where this market and technology are headed?