Sponsored Session: Contact Center AI: Proven Use-Cases and At-Scale Success Stories

Sam Hahn (Technology Evangelist, eGain Corporation)

Location: Sun C

Date: Tuesday, March 19

Time: 3:30pm - 4:15pm

Pass Type: Entire Event, Expo Plus, Exhibitor Booth Staff, Media, Speaker, Tue-Thu Conference - Get your pass now!

Track: Open to All, AI & Speech Technologies

Session Type: Free Education

Vault Recording: TBD


In a Gartner survey, only 4% of enterprise respondents said that they had even implemented AI let alone get ROI from it. Barriers to adoption include identifying use cases, getting and sustaining funding, formulating a strategy, and lack of staff skills.

Want to know how to overcome these impediments and succeed with AI in 2019? Attend our session “Contact Center AI: Use-Cases and At-Scale Success Stories”.

Presentation File